By accessing or using the HomeKooc website, the HomeKooc service, or any application that is made available by HomeKooc, however accessed, you agree to be bound by these terms of use. The current web service is provided and controlled by HomeKooc. The terms of use for this service may affect your local legal rights and obligations. If you do not agree to be bound onto all of terms of use, you may not access the website to use the services of HomeKooc.
There may be times when we offer a special offer or a notification that has its own terms and conditions that apply in addition to these terms of use. In those cases, the terms specific to the special offer or notifications control to the extent there is a conflict with these terms of use.
Should you wish to cancel or amend an order that has been submitted, and payment has been authorised. You may contact out customer support team and they will try to contact the seller in order to communicate your requests.However there is no guarantee we will be able to reach the seller or seller will agree to your requests.
We are committed to to give highest standards of service to all our customers. However, if under any circumstances, you are not satisfied with the quality of the product or the service overall, please contact our customer support team within 48 hours of your order date. You can also leave us a review.
All prices and quality of our sellers is determined by them ( sellers ) not us ( homekooc ). However at any point if you feel dissatisfied or unhappy by a product, seller, delivery or price, please contact our customer support team. Our team will contact the seller and deal with the issue promptly.
All the content and photography material is been licensed and copyright. You may use any content or images for personal use . However, any commercial or marketing use of our content or images is not permitted.
If ( for any reason ) your payment is not authorised, your order will not be processed or reach to the seller.
We may terminate or suspend your right to use the website immediately with or without notifying you
on our discretion.All Sellers on Homekooc are registered and comply with their local councils
regulatory food and hygiene safety law.
These Terms of Use constitute a legally binding agreement made between you, or on behalf of an entity (you") and (Homekooc “we", "us", or "our"), concerning your access to and use of the APP, Website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY
PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
COD (CASH ON DELIVERY) is an optional feature offered to sellers. However, Homekooc management highly recommends NOT to use COD. Therefore, we, or us at Homekooc will not be responsible for any cancelled orders upon delivery. Sellers will require to take all matters regarding unpaid orders with customers individually.